Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
friendly staff
central location
small rooms
noisy dining area
8.0/10
Great
Rooms
6.7
Location
8.3
Service
9.0
Dining
7.0
Guest reviews
8.0/10
based on 19 reviews
4.5/5
based on 289 reviews
8.3
8.3/10 based on 1249 reviews
#28 of 138 hotels in Zurich based on Tripadvisor
Arthur
United States,
February
2024
7.6/10
My stay at the hotel was overall pleasant despite some minor drawbacks. The location was convenient for accessing the city center and lake, with ample free parking available during specific hours. The staff were friendly and accommodating, even providing sack breakfasts for our early departure. However, the room felt cramped compared to the price, and the lack of air conditioning was noticeable. The dining experience was enjoyable with a variety of buffet options, although the noise from the restaurant downstairs could be disruptive.
Rooms
6.0
The room was a bit small for the price and lacked air conditioning, but a ventilator was provided. It could use more space.
Service
9.0
The service was exceptional, with very friendly and helpful staff who even prepared sack breakfasts for our early departure.
Location
8.0
The hotel is centrally located, making it easy to walk to Zurichsee and Bellevue within minutes. It's in a lovely neighborhood, though the nearby garage parking is a bit pricey.
Dining
7.0
The buffet-style dining had a good selection of breads, cheeses, meats, and fruits, providing a relaxing experience despite noise from the restaurant downstairs.
Facilities
8.0
The hotel offers pet amenities and tours/ticket assistance, enhancing the overall guest experience.
friendly staff
small rooms
Edward
United States,
February
2024
8.0/10
I found the hotel to be warm and cozy, but the rooms were on the small side, lacking space in the bathroom. Despite the size, they were well-equipped with luxurious touches like bathrobes and organic cotton towels. Good value for the amenities provided.
Rooms
7.0
The rooms were snug and comfortable, with high-end hotel touches like bathrobes and organic cotton towels.
Service
9.0
The service was welcoming and helpful throughout my stay, making me feel well taken care of.
Location
8.0
The hotel's location was awesome, close to the city center, train station, and lake. Perfect for exploring and shopping.
Dining
8.0
The dining experience was pleasant, with a buffet offering a variety of delicious options. A great start to the day.
Facilities
8.0
The facilities were well-maintained and provided all the necessary amenities for a comfortable stay.
Susan
United States,
November
2023
7.8/10
My stay at the hotel was a mix of delights and areas that can be improved. The rooms, though tastefully decorated in a Classical style and clean, were quite small for two people and needed some refreshing. The service was exceptional, with the staff being super friendly, welcoming, and attentive. The location was perfect, just a stroll away from the lake and near various points of interest, making it very convenient. The dining experience, while offering a nice buffet selection, lacked hot food options. Despite some minor downsides, the overall experience was enjoyable.
Rooms
7.0
The rooms were very clean and decorated nicely, but they were very small for two people, barely fitting two suitcases. A refresh might be needed.
Service
9.0
The service was outstanding; the staff was super friendly, helpful, and welcoming, recommending great nearby spots to explore.
Location
9.0
The location was fantastic, just a stroll away from the lake and within walking distance to various attractions in central Zurich. It was a great and convenient spot.
Dining
6.0
The dining experience was okay, with a buffet-style offering of cold cuts, salmon, cheese, and more, but lacking hot food options. The atmosphere was relaxing.
Facilities
The hotel offers various amenities like housekeeping, airport shuttle, and tours/ticket assistance, enhancing the overall stay experience.